Field Service Apprentice Technician Employment Application

Job Description: The Field Service Apprentice Technician (FST) operates on-site to perform preventive maintenance, repair equipment, and install replacement parts related to Freedom Wash vehicle wash equipment and accessories. The FST will also train new associates on basic equipment maintenance.

What You’ll Do:

  • Perform service work on vehicle wash equipment and accessories including troubleshooting of electrical, electronic, and mechanical problems to ascertain the needed corrective action
  • Replace, repair, or adjust parts and systems as necessary
  • In accordance with preventive maintenance contracts, the technician inspects, calibrates, and checks all chemicals
  • Run equipment through “cycles” to ensure the complete system is functioning properly
  • Advises customer of necessary service work and make recommendations to customers regarding replacement of worn or damaged parts, systems, etc.
  • Following unit installation inspects equipment to ensure proper function
  • Provide information and training to customer regarding proper operation and general maintenance of equipment
  • Develop and maintain good rapport with customers, constantly striving ensure customer satisfaction
  • May deliver parts or supplies to from one location to another
  • Completes work orders, expense reports, and daily and weekly time logs
  • Maintain up-to-date knowledge of equipment changes or modification through various resources such as training seminars, maintenance manuals, and service bulletins, or engineering documents, as well as individual research and other correspondence
  • Maintains proper inventory of parts on service vehicle and in warehouse; reports level of field inventory as required
  • Responsible for knowing and complying with all service policies and procedures
  • Keeps General Manager and Operating Partner informed of all significant problems, progress, and/or difficulties
  • Responsible for following all policies and procedures pertaining to Freedom Wash’s Quality System
  • Other job related duties as assigned

Physical Requirements:

  • Ability to lift items of light to heavy weight, up to 50 lbs.
  • Ability to intermittently and repeatedly bend, stoop, kneel, reach, twist, perform repetitive motions using hands to grasp, push, pull, or do fine manipulations, climb ladders, and stand for prolonged periods

What You Need:

  • High school diploma
  • Associates Degree from a two year college or technical/trade school plus a minimum of one (1) year industry related experience; OR equivalent combination of education and experience (Preferred)
  • Clean driving record with no more than three (3) moving violations within the past 5 years; no more than two (2) preventable, at-fault accidents within the past 5 years
  • No impaired driving convictions within the past five (5) years and no charges currently pending
  • Willing and able to travel to assigned geography on a daily basis
  • Able to work rotating on-call weekend schedule, as assigned
  • Ability to use basic math and writing skills
  • Ability to comprehend and interpret equipment, operating, and maintenance manuals and instructions
  • Ability to work successfully independently or within a team
  • Committed to customer satisfaction and ability to adapt/respond to different personalities
  • Ability to multi-task, prioritize, and manage time effectively
  • Intermediate computer skills, and email communication
  • Must possess excellent communication and organizational skills
  • Must have adequate vision to read blueprints and other engineering documents and/or work orders and other field service documents
Employment Application - Field Service Apprentice Technician
Programs, services, and employment are equally available to everyone. Please inform the Human Resources Department if you require reasonable accommodation for the application or interview.
Have you ever worked for this company in the past? *
Are you a citizen of the United States? *
Are you legally allowed to work in the United States? *
Do you currently possess a valid Driver's License? *
Have you ever pleaded "guilty," "no contest," or been convicted of a crime? (other than speeding) *
Answering "yes" to this question does not constitute an automatic rejection for employment. Date of the offense, seriousness and nature of the violation, rehabilitation, and position applied for will be considered.

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